FIS Recruitment Staffing and recruiting, three offices in Pennsylvania and New York
FIS Recruitment runs three staffing offices: Hazleton and Bethlehem in Pennsylvania, and Islandia on Long Island. In December 2025, when we asked ChatGPT for staffing agencies in those towns, it answered with Randstad, Robert Half and Adecco, and not FIS. On September 9, 2026, we asked again. For a temp agency near Islandia and for executive recruiters in Bethlehem, ChatGPT said to call FIS first.

We asked ChatGPT which temp agency near Islandia, NY a business should call first for office and light industrial staff. It answered: "I'd call FIS Recruitment first" and listed "First In Service Recruitment, my first call" ahead of Randstad and Express.
Randstad, Robert Half and Adecco were the answers in all three towns.
Pages, profiles and listings all pointed at the same eight searches.
Temp agency near Islandia. Executive recruiters in Bethlehem. Warehouse staffing in Hazleton. Each page answers one question: what FIS does there, how fast it fills roles, and how to reach that office.
Each office's profile redone around the searches its town runs, with the services and wording matched to the pages.
We wrote the basics into each page in the format Google and AI tools read: who the company is, where each office is, what it does, and the questions and answers from that page.
Since the launch, FIS gets monthly articles and Google profile posts for each office, so the pages and profiles keep answering new questions.
On September 9, 2026, we asked ChatGPT the question an employer in each town would ask, in our own ChatGPT account, and ran the matching Google searches from a US location with personalization turned off. Two of the three ChatGPT answers name FIS first. The third names it third. All three are here, along with the screenshots from the original case study earlier in the engagement.

The same answer's map card. FIS Recruitment is the first card, ahead of Randstad. Below it ChatGPT repeats: "I would start with FIS."

We asked which executive recruiters in Bethlehem, PA to call to hire a plant manager. ChatGPT's list starts with "1. FIS Recruitment, my first call", and its map card shows FIS first, ahead of Aerotek and Robert Half.

We asked which staffing agency a Hazleton, PA warehouse should call for temp workers next week. ChatGPT listed several agencies. First in Service Recruitment is the third, with a link to the FIS website. Shown as captured, including the two agencies it listed ahead.

We searched "executive recruiters in bethlehem pa" from a US location with personalization turned off. Below the map of local businesses, the FIS page is the first normal result, above Robert Half.

The same test for "temp agency near islandia ny". The FIS website is the second normal result, one place below Randstad's Islandia page.

From the original case study. In the first 60 days, FIS was listed by name for "temp agency near Islandia, NY" in Google, ChatGPT, Perplexity and Gemini. The red boxes mark FIS in each.

From the original case study, spring 2026: FIS listed for "executive recruiters in Bethlehem, PA" in Google, ChatGPT and Gemini.

From the original case study, spring 2026: FIS listed for "staffing agency in Hazleton, PA" in Google, ChatGPT and Gemini.

From the original case study, spring 2026: FIS listed for "warehouse staffing in Hazleton, PA".
We did not test Perplexity or Gemini on September 9. The screenshots that include Perplexity and Gemini come from the original case study and were captured during the engagement, between December 2025 and May 2026. For the Hazleton Google search, FIS was not in the first screen of results on September 9, so no screenshot of it is shown.
Sixty days after the start, FIS was on page one of Google for most of the searches we tracked in each town: seven of Islandia's ten at number one, seven of Hazleton's ten on page one, and six of Bethlehem's ten. The rank tables below show every tracked search, including the ones that were not on page one at that point. Next to each table are the first two months of that office's Google profile numbers.

Islandia after 60 days: 7 of the 10 tracked searches at position 1, and the Google Business Profile panels for Dec 2025 to Jan 2026 (273 interactions, 97 calls, 119 direction requests, 43 website clicks).

Hazleton after 60 days: 7 of 10 tracked searches on page one, three not yet in the top 20, and the profile panels for Dec 2025 to Jan 2026 (331 interactions, 171 calls, 117 direction requests, 43 website clicks).

Bethlehem after 60 days: 6 of 10 tracked searches on page one, and the profile panels for Dec 2025 to Jan 2026 (200 interactions, 83 calls, 88 direction requests, 29 website clicks).
A Google Business Profile reports how many people called, asked for directions or clicked through to the website from the map listing. These are the totals for the three offices, December 2025 to May 2026, from the client's own profile reports.
| Office, Dec 2025 to May 2026 | Interactions | Calls | Directions | Website clicks |
|---|---|---|---|---|
| Hazleton, PA | 1,223 | 746 | 304 | 173 |
| Islandia, NY | 925 | 341 | 347 | 237 |
| Bethlehem, PA | 638 | 232 | 311 | 95 |
How the numbers grew: the first two months, December 2025 to January 2026, recorded 804 interactions across the three offices, including 351 calls, 324 direction requests and 115 website clicks. The four months that followed added 1,982 interactions, 968 calls, 638 direction requests and 390 website clicks, roughly two to three and a half times what the first two months had recorded. The profile screenshots below show each office's six-month overview and call count.

Hazleton profile, six months: 1,223 interactions (calls, direction requests and website clicks combined).

Hazleton profile, six months: 746 calls made from the profile.

Islandia profile, six months: 925 interactions.

Islandia profile, six months: 341 calls.

Bethlehem profile, six months: 638 interactions.

Bethlehem profile, six months: 232 calls.
Nine months after the work began, ChatGPT tells an employer in Islandia to call FIS ahead of Randstad, and an employer in Bethlehem to call FIS ahead of Aerotek and Robert Half. The three Google profiles logged 1,319 calls in six months. A regional agency with three offices can be the name AI gives back in its own towns. In FIS's case, each office got a page that answers the local question and a profile that says the same thing.
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