Privacy Policy | RankVisibly

1) Who We Are

This Privacy Policy explains how RankVisibly LLC (“RankVisibly,” “we,” “us,” or “our”) collects, uses, discloses, and safeguards personal information when you visit www.rankvisibly.com (the “Site”), contact us, or use our services.

Contact details

2) Scope

This Policy applies to personal information we collect online (including the Site, forms, and email) and offline (e.g., phone). It does not apply to third-party websites, services, or apps that we do not control.

3) Information We Collect

We collect information that you provide directly, information collected automatically, and information from third parties.

Information you provide directly (examples):

  • Identifiers & contact details: name, email address, phone number, company, job title.
  • Inquiry & project data: messages, requirements, files you upload.
  • Billing & transactions: billing name, address, and limited payment details (processed by our payment processors; we do not store full card numbers).
  • Marketing preferences: newsletter/communication choices.
  • SMS consent: if you opt in to receive text messages from us.

Information collected automatically (examples):

  • Device & usage data: IP address, browser type, device identifiers, pages viewed, referring/exit pages, timestamps.
  • Cookies & similar tech: pixels, tags, local storage (see “Cookies & Analytics” below).
  • Approximate location derived from IP address.

Information from third parties (examples):

  • Analytics and advertising partners, payment processors, referral partners, publicly available sources, and service providers that help us operate our business.

We do not knowingly collect sensitive personal information unless you voluntarily provide it and it’s necessary (e.g., for compliance). Please avoid sharing unnecessary sensitive data.

4) How We Use Personal Information

We use personal information to:

  • Provide & improve services: respond to inquiries, deliver proposals, perform our services, process payments, and maintain/support the Site.
  • Communicate: send service messages (e.g., updates, invoices), respond to questions, provide customer support.
  • Personalize & analyze: understand usage, improve content, features, and user experience.
  • Marketing (with your consent or as permitted by law): send newsletters, promotions, and offers; you can opt out at any time.
  • Security & compliance: prevent fraud/abuse, enforce terms, comply with legal obligations.
  • Business operations: accounting, auditing, and other legitimate business purposes.

5) Legal Bases (EEA/UK Only)

Where GDPR/UK GDPR applies, our processing bases include: contract performance, legitimate interests (e.g., to operate and improve our services), consent (e.g., email/SMS marketing where required), and legal obligations.

6) Sharing & Disclosure

We do not sell personal information for money. We may share information with:

  • Service providers/contractors: hosting, analytics, CRM, email/SMS platforms, payment processors, and other vendors who process data on our behalf under contractual confidentiality obligations.
  • Professional advisors & compliance: auditors, lawyers, regulators, or to comply with law, legal process, or protect rights/safety.
  • Business transfers: in connection with a merger, sale, financing, or acquisition.
  • With your direction/consent.

If we enable advertising or analytics cookies, those partners may collect information via cookies or similar technologies (see “Cookies & Analytics”).

7) Cookies & Analytics (and Your Choices)

We use cookies and similar technologies to operate the Site, measure performance, and (if enabled) support marketing/retargeting.

Your choices:

  • Browser controls: you can block or delete cookies via your browser settings.
  • Email: unsubscribe links in marketing emails or email contact@rankvisibly.com.
  • Ads preferences: you may use platform settings (e.g., Google Ad Settings) and industry opt-outs (e.g., NAI/DAA) where available.
  • Do Not Track: our Site does not currently respond to DNT signals.

Where required by law, we will request your consent for non-essential cookies.

8) SMS/Text Messaging (10DLC) Terms

If you provide your mobile number and opt in to receive SMS from RankVisibly:

  • Program: service updates, reminders, and/or marketing messages related to RankVisibly.
  • Frequency: recurring messages; frequency varies.
  • Opt-out: text STOP to end.
  • Help: text HELP or contact contact@rankvisibly.com.
  • Message & data rates may apply.
  • Consent is not a condition of purchase.
  • Carriers are not liable for delayed or undelivered messages.

9) Data Retention

We retain personal information as long as needed for the purposes described above, to comply with legal, accounting, or reporting requirements, and to resolve disputes. When no longer needed, we will delete or de-identify the data.

10) Security

We use administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is 100% secure; we cannot guarantee absolute security.

11) International Transfers

If you are located outside the United States, your information may be processed in countries with different data protection laws. Where required, we implement appropriate safeguards (e.g., standard contractual clauses) for such transfers.

12) Your Privacy Rights

Email/SMS marketing: you can opt out at any time (see above).
EEA/UK residents: subject to applicable law, you may have rights to access, correct, delete, restrict or object to processing, portability, and withdraw consent.
US state residents (e.g., CA, CO, CT, VA, UT): depending on applicability, you may have rights to access, delete, correct, portability, and to opt out of certain targeted advertising or profiling.

California Notice at Collection & CPRA Disclosures

Categories collected (see Sections 3-4): identifiers; commercial info; internet/network activity; approximate geolocation; professional info; inferences from usage; and communications.
Purposes (see Section 4): provide and improve services; communications; security/compliance; marketing (as permitted).
Sale/Sharing: We do not sell personal information for money. We may allow advertising/analytics partners to collect information via cookies which could be considered “sharing” under CPRA; you can control cookies as described in Section 7 or contact us to exercise rights.
Sensitive information: not sought; if provided, used only as necessary.
Retention: see Section 9.
Non-discrimination: we will not discriminate for exercising rights.

Exercising Your Rights

To exercise rights, contact contact@rankvisibly.com or call (505) 900-9799. We may need to verify your identity and, where allowed, may respond via an authorized agent acting under proper authorization.

13) Children’s Privacy

Our services are not directed to children under 13 (or 16 where applicable). We do not knowingly collect personal information from children. If you believe a child has provided us information, contact us and we will take appropriate steps to delete it.

14) Third-Party Links & Services

The Site may link to third-party websites/services. We are not responsible for their content or privacy practices. Review their policies before providing personal information.

15) Changes to This Policy

We may update this Policy from time to time. The “Effective date” indicates when it was last updated. Material changes will be posted on this page and, where required, we will notify you.

16) Contact Us

If you have questions about this Privacy Policy or our data practices, please contact:
RankVisibly LLC
 Email: contact@rankvisibly.com
Phone: (505) 900-9799
Website: www.rankvisibly.com

Related: Please also review our Terms & Conditions at www.rankvisibly.com/terms

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.